FAQ & POLICIES What can I expect when staying at Island Cottage Inn? A unique experience along Flagler Beach! We combine a little bit of bed & breakfast charm— like a light breakfast buffet — with the autonomy of a short-term rental. Feel free to explore the grounds and make use of the amenities on your own. While many couples come here for a romantic getaway, we are also perfect for any adults looking for a peaceful getaway at the beach!See our café for wine and cheese happy hours and other events. What about meals? Can you offer recommendations in the area? Yes! A healthy continental breakfast is included at our on-site café. For lunch and dinner (or breakfast off-site), we have a guide in your rooms with our favorite places in Flagler Beach and nearby. Want to plan ahead? Some of our favorite spots include Vessel Sandwich Co (open weekdays for lunch), High Tides at Snack Jacks, Faro Beachside Eatery, Turtle Shack Cafe and, for an elegant evening out, we love Rose Villa (located just 20 minutes away in Ormond Beach, reservations recommended). Ragga Surf Cafe is also a super fun and delicious experience, it’s a pretty 20 minute drive up the coast in Marineland. Can I bring my kids? We are a very small, intimate Inn with many couples coming here for a romantic getaway. We ask that you respect the quiet atmosphere desired by our other guests by leaving children under 16 at home or making other arrangements for them. Can I bring my dog? We welcome your well-behaved furry family members in our select dog friendly rooms (Suites 4, 7, & 8) with a maximum of two dogs per room. There is a fee of $50 per stay, per dog. Dogs must be on a leash at all times within the common areas of the property, they are not to be left alone in rooms or on balconies, and are not allowed at the pool. Please note that we are a very small, intimate Inn with many couples coming here for a romantic getaway, so the focus is on peace and quiet. Please use your judgement – you know your pet best and can decide if this is the appropriate place for him/her. You may be asked to leave with no refund if your dog is disrupting the atmosphere by consistently barking or other impolite behaviors. What is the smoking policy? There is no smoking or vaping of any kind anywhere on the property. What do I need to know about making a reservation? There is a two-night minimum stay.Reservations require an accepted credit card (Visa, AmEx, MasterCard, Discover) to hold your suite. For reservations made on our website or over the phone, a 50% deposit will be taken at the time of your reservation.The remainder of the balance will be charged to the same card on the date of your arrival unless a different card has been arranged in advance.Reservations made through third-party websites such as Booking.com, Expedia, HotelTonight, and Airbnb will be charged a 100% deposit at the time of booking. Do you offer housekeeping during my stay? If your stay is longer than two nights, we refresh towels & trash every few days. If your stay is longer than a week, we perform a weekly housekeeping service complete with change of bedding. If you need anything sooner, please feel free to ask! What is your cancellation policy? We make many preparations, including purchases and scheduling our staff, based on reservations. Cancellations affect us greatly, therefore you must agree to the following cancellation policy at the time of booking: If your plans change after your reservation is confirmed and you booked directly through our website or via phone, cancellation notice is required 14-days in advance of your arrival date. With this advance notice, we will refund your credit card deposit minus a $50 cancellation fee, per room reserved. The $50 cancellation fee also applies to changes to your arrival/departure date that result in a shorter stay. Reservations canceled less than 14-days prior to your arrival date will be charged in full unless your room(s) are re-booked by another party. We will make every effort to re-book your room(s) and will refund any room(s) we are able to re-book minus a $50 cancellation fee per room reserved. Island Cottage Inn does not take responsibility for changes to your reservation due to inclement weather, personal sickness or injury, family emergencies, air travel delays/cancellations, or other unforeseen changes to travel plans. We understand that plans can change and we highly encourage guests to consider purchasing trip insurance in the event an emergency arises that impedes your travel plans. No refunds are provided for late arrivals, early departures, no-shows, or weather-related cancellations with the sole exception of a hurricane warning for Flagler County within 3 days of or during your planned stay. Please utilize your travel insurance if a hurricane or other natural disaster impacts your local area that affects your ability to travel – we are unable to give refunds due to emergencies that arise outside of Flagler County. If you made your reservation through a third-party website such as Booking.com, Expedia, HotelTonight, or Airbnb, you are bound to the cancellation policies agreed to when booking on their website. The cancellation policies on their website do differ from our standard cancellation policies and range between 50%-100% loss of your deposit. Any reservation made on a third-party website must be canceled through the third-party website. By booking directly with Island Cottage Inn via islandcottageinn.com or by phone, you are always better protected. What time is check in and check out? The standard check-in window is from 3:00PM – 7:30:00PM. We do not have a lobby, so check-ins are scheduled and we will meet you in front of the Inn when you arrive. If you will be arriving later than 7:30PM, please let us know as soon as possible so that we can arrange to be on the property during your check-in window or coordinate a self-check-in with you.We will email you two days before your stay to confirm your arrival time. Check-out is any time before 11:00AM. Early Check-in or Late Check-outs must be arranged in advance. We will accommodate if we can, but they do depend on the day’s schedule. What if there is a hurricane? We will provide a full refund if there is a hurricane warning in Flagler Beach within 3 days of or during your planned stay. We do not give refunds for rain or general inclement weather. Please utilize your travel insurance if a hurricane or other natural disaster impacts your local area that affects your ability to travel – we are unable to give refunds due to emergencies that arise outside of Flagler County. Can I invite friends or family over for the day? The Inn is exclusively for use by registered guests. In order to satisfy our insurance requirements as well as keep our very intimate grounds open to all of our registered guests, no visitors are allowed. Do I need to bring my own beach gear? We’ve got you covered! We have self-serve beach and pool towels, beach chairs, and umbrellas. We also have a few bikes available for guest use on a first come, first served basis. Do you have free WiFi? Yes! Do you have a spa? We do not have a spa on property; however, we love our local friends at Ocean Bliss Day Spa, just a short drive or bike ride into town. We recommend booking ahead. How do I park? Do you have charging stations? We have complimentary reserved parking spaces for each guest room. We will have a charging station coming soon, but can provide access to an outlet in the meantime. Any Love for Locals? Yes! We love our local community! We’d love to see you at our Friday Happy Hour from 5-7PM for organic wine, craft beer, and delicious cheese boards!During our low season, we also offer Day Passes Sun – Thur. Day Passes are available as space permits and are extremely limited. Call to book ahead – we do not have a lobby or reception onsite to take walk up requests.Occasionally we will also offer Local Staycation promotions – keep an eye out on the local Flagler Beach Facebook groups for notices about those!